Patient Service Representative

Company Name:
Intermountain Healthcare
Position Type:
About Us
What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it's realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary
Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region.
Our patients deserve the best in medicine, and we deliver.
Job Description
The role of the Patient Service Representative (PSR) is to provide extraordinary care to patients and customers through friendly, caring, courteous, and professional services and to ensure that our patients feel welcome and comfortable in our clinics and health centers. The clinic environment is a fast paced smaller environment that allows the development of close working relationships with physicians and clinical staff as well as returning patients. Every team member is vital to the clinic's success in providing exceptional patient care.
A successful PSR becomes the patient's advocate as they coordinate services such as scheduling of appointments, registration, cashiering functions, and data entry of appropriate physician charges. The PSR is also responsible for effective billing, problem solving, and maintenance of financial computer records of clinic patients following Intermountain's policies and procedures. Completing these duties provides the PSR the opportunity to truly make a difference in the lives of many on a daily basis.
Entry Rate:
Benefits Eligible:
Shift Details:
Must be available to work variable shifts
This position is for all of the Southridge Clinic's. (Multi Specialty, OB/GYN, Peds, and Instacare/KidsCare)
Additional Details:
This position is located at the Riverton Hospital
Minimum Requirements
Minimum of six months of customer service experience involving interactions with customers either in person or by phone
Demonstrated basic computer skills involving word processing and data entry
Physical Requirements

Seeing, speaking, listening/hearing, manual dexterity
Preferred Qualifications
One year or more of customer service experience in a hospital or physician office setting
Previous work experience in medical billing, collection of co-pays, and insurance verification
Please Note
After applying, please check your email often. Some positions require assessment testing and notification will be sent to you through email. Once the email notification is sent, you will have 24 hours to complete the assessment. If the assessment is not completed within the allotted time frame, your application may not be considered further.
All positions subject to close without notice
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Additional Details:
Working Hours 0
Primary Work Location Riverton Hospital
Company Description:
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